SHIPPING AND DELIVERY:
At Laughing Giraffe Books, what you see is what you get. All of our shipping and handling and gift wrapping costs are included in the price of our Book Sets and Book of the Month selections. Unlike other “lower cost” alternatives, there are never any hidden fees or additional shipping or packaging costs*.
Laughing Giraffe Books offers shipping throughout the United States (including P.O. Boxes) and does all of its shipping through the United States Postal Service. All orders are shipped Media Mail within 2 business days following receipt of an order, and usually reach their destination within 2-8 days of shipping. The first book in the book of the month collection will be mailed within 2 business days following receipt of an order, with remaining books shipping at the beginning of each month (2-8 day delivery time). Please note that when the initial book mails after the 15ht of the month we will delay the next shipment in order to prevent the recipient receiving books back to back - i.e. a book of the month order placed January 20th (received around the beginning of February) will next ship on March 1st. The remaining books will ship at the beginning of each month.
In a hurry? You will have the option to upgrade to Priority shipping through the Unisted States Postal Service during checkout (additional fees apply), or we are happy to ship via an alternate carrier. Please contact us by e-mail at CustomerService@laughinggiraffebooks.com or by phone at 1-800-542-2928 with questions or to make alternate shipping arrangements.
A sales tax of 6.25% is added to all orders shipped to Massachusetts addresses. Sales tax is not charged on shipments to gift recipients outside Massachusetts.
Laughing Giraffe Books will accept authorized returns within 14 days as long as the items are returned in full, unused and in their original, saleable condition. If you need to make a return, please call customer service at 1-800-542-2928 or email a request to CustomerService@laughinggiraffebooks.com within 14 days of receiving your order for authorization and instructions. Return shipping costs are the customer’s responsibility. Refunds will be credited to the gift giver’s credit card. No cash refunds.
In the event that your Book Set or Book of the Month selection arrives damaged, please contact customer service within 14 days and we will gladly replace it. Please hold on to all damaged items until after you have received instructions.